Your privacy

Our website

Cookies

This website stores cookies on your computer to enable certain functionality and help us improve your experience using the site. At no stage do we link the data collected using these cookies to the site users as individuals - any data collected is treated as relating to an anonymous user.

By continuing to use this website, we will assume you are happy for us to use cookies in the manner described in this document.

Information we collect

Some information we collect is required by the site in 'session cookies'. These contain a long string of numbers and letters and correspond uniquely to each user. This allows the site to track the visitor around the site and record any choices the user has made. If some form of tracking were not possible on websites, it would not be possible to, for example, add products to shopping baskets, stay logged in to a website or hide the cookies message from users who have agreed.

Although some functionality requires cookies on our website, it is possible to control which cookies are accepted from any given website. Please see the following link for further information:

http://www.aboutcookies.org/default.aspx?page=1

Types of cookie

The two types of cookies you will encounter on our website are:

  • First-party cookies: These are created by the site itself and used for the abovementioned purposes.
  • Third-party cookies: We use some third-party services, which are detailed below. These allow us to provide a richer experience for our users and analyse site usage to improve the overall experience.

Third-party services used on this website

The following table contains information on the cookies used on this website, where the cookie originates, and a link to the privacy statement for any given third party involved in that cookie.

The Google reCaptcha anti-spam service protects all forms. By using our forms, you are agreeing to the reCaptcha privacy policy.

Provider Possible cookie name(s) Purpose of service More info
Filtertechnik Ltd has_js, SESS [id], cookie-agreed Used to provide functionality on our website This page
AddThis atgotcode, uvc, ssh, sshs, loc, ssc, bt, __atuvc, uit, di, dt, uid, uvc, psc Used to allow users to quickly and easily add links to pages on our site to sites such as Facebook and X, and to track those links http://www.addthis.com/privacy/
Twitter twll, activity_modal_dismissed, js, k, __utma, __utmb, __utmz, __utmv, external_referer, lang, twid, _twitter_sess Used to show our recent 'Tweets' https://twitter.com/privacy/
Google Analytics _utma, _utmb, _utmc, _utmz Used to track visitors on the site, which pages they visit, which pages they come from, etc http://www.google.com/intl/en_uk/policies/privacy/
Google Maps SAPISID, PREF, NID Used to provide easy access to maps of areas of interest http://www.google.com/intl/en_uk/policies/privacy/
Google translate googtrans Used to offer translated versions of our content http://www.google.com/intl/en_uk/policies/privacy/
Youtube demographics, __qca, __ar_v4, ebNewBandWidth_, LOGIN_INFO, __utma, __utmz, HSID, SSID, APISID, SAPISID, hideChannelPromo, use_hitbox, wide, VISITOR_INFO1_LIVE, nFXV5.resume, dkv, PREF, ACTIVITY, SID Used to stream video content directly from YouTube http://www.google.co.uk/intl/en/policies/privacy/

Our mobile apps

1. Introduction

We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our app.

2. Information We Collect

We may collect and process the following types of information:

a. Non-Personal Information:

  • Device information (e.g., device ID, operating system)
  • Log information (e.g., access times, pages viewed)
  • Usage information (e.g., features used, preferences)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To communicate with you
  • To personalize your experience
  • To ensure the security of our app
  • To comply with legal obligations

4. Permissions and Sensitive Information

a. Permissions: Our app may request the following permissions to provide you with a better experience:

  • Bluetooth: To connect to specific hardware
  • Storage: To save data files you create in the app
  • Location: To provide location-based services (bluetooth requirement)

    Location access is technically important when accessing Bluetooth devices due to the following reasons:

    • Bluetooth Low Energy (BLE) Scanning:

      • BLE technology is often used for proximity-based applications such as fitness trackers, smartwatches, and IoT devices. For accurate BLE scanning and device detection, location services need to be enabled. This is because BLE beacons can be used to determine the relative location of devices, and having access to location data ensures precise detection and interaction.

    • Geofencing:

      • Geofencing involves creating virtual boundaries around a geographic area. When a Bluetooth device enters or exits these boundaries, specific actions can be triggered. Location access is essential to accurately define and monitor these geofences.

    • Device Discovery and Pairing:

      • When pairing with Bluetooth devices, knowing the user's location can help in identifying and listing nearby devices. This is particularly useful in environments with multiple Bluetooth-enabled devices, ensuring the user connects to the correct device.

    • Security and Compliance:

      • Some regions have regulations that require apps to disclose when they are accessing location information, especially when used in conjunction with Bluetooth. Ensuring location access compliance helps in adhering to these legal requirements.

    • Enhanced Functionality:

      • Location access can enhance the functionality of Bluetooth-enabled applications, such as location-based notifications, automated actions based on proximity, and improved tracking capabilities. For instance, a health app can monitor and log your location during a run or workout session.

b. APIs that Access Sensitive Information: We use third-party APIs to enhance our app’s functionality. These APIs may collect and process sensitive information, such as:

  • Google Maps API: For location services
  • Firebase Analytics: For app usage analytics

5. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With third-party service providers who assist us in operating our app

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is only accessible by authorized personnel.

7. Your Choices

You can control and manage the information we collect through:

  • Your device settings
  • In-app settings
  • Contacting us directly

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@hydrotechnik.co.uk.

By using our app, you agree to the terms of this Privacy Policy.

General information storage

What information we store, and how we obtain it

If you request a quotation or make a purchase from us, the information you supply is stored in our internal sales and CRM system.

How we use the information and why

We use the information primarily to facilitate your use of the website, accept and process quotations and orders, and keep you up to date with relevant product updates and offers.

Your rights as an individual

You have full control over the personal information we store about you. We only retain and use the information you provide us when you request a quotation or make a sale, and we delete that information when it is no longer required.

Looking after your information

All information we store is held securely. If you wish to know what information we store about you or to have any information we store deleted, please contact us using the details below.

Contact us

If you have any questions, please contact us using the following telephone number or email address.

  • Phone: +44(0) 1159 003550
  • Email: admin@hydrotechnik.co.uk